Contact Us

You can contact TradeGear by using the Contact Us form, by phone or email, or you can live-chat directly with us using the online chat function during AEST business hours.

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FREQUENTLY ASKED QUESTIONS

Are you an Australian business?

Yes we are, TradeGear is based in Melbourne.

Yes we are, TradeGear is based in Melbourne.

Do you have a store?

No, we do not have a dedicated store but do offer a order pickup service from our Melbourne warehouse, and have staff onsite that can help you with product information and sales on location. Alternatively, we offer site visits to Victorian businesses on request.

No, we do not have a dedicated store but do offer a order pickup service from our Melbourne warehouse, and have staff onsite that can help you with product information and sales on location. Alternatively, we offer site visits to Victorian businesses on request.

How do I sign up for a trade account and what are the benefits?

You can click on our Trade Account Application at the bottom of this page to apply. Trade benefits include net-30 day payment terms, trade pricing and bulk purchasing offers not available on our regular site.

You can click on our Trade Account Application at the bottom of this page to apply. Trade benefits include net-30 day payment terms, trade pricing and bulk purchasing offers not available on our regular site.

What do I do if I am not happy with an order?

Let us know straight away by email or phone - paint consumables are not a 'one-size fits all' industry and its important to us you find a product that suits you. We can either work out an exchange or refund your money.

Let us know straight away by email or phone - paint consumables are not a 'one-size fits all' industry and its important to us you find a product that suits you. We can either work out an exchange or refund your money.